Can I close my account and delete my data?

You can request account closure through your settings or by emailing support@laskar138.xyz. We'll process closures within 7 days. Some records must be retained for law; you can request a data export before closure.

Reference

Terms & Conditions That Shape Your laskar 138 Account

When you open an account with us, you're agreeing to a set of operating rules designed to keep your funds secure, your withdrawals fast, and your lobby access…

Account verification requiredMulti-payment method supportWithdrawal protection measures

Explore the Lobby Read FAQ

How Our Terms Apply to Your Account

laskar 138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

laskar 138 operates in accordance with the regulations that apply where we offer access, and our terms reflect that. Your account operates under Indonesian law where applicable; access to specific games and payment methods depends on local law. When you deposit via DANA, OVO, GoPay or

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QRIS, those transactions clear according to the payment processor's rules and our verification steps. Withdrawals require identity confirmation and proof of funds origin before we send money back to your registered wallet. We retain transaction records for the period required by law, and account suspension or
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closure may occur if we detect non-compliant activity or breach of these terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Terms or Account

Live Chat Open a chat inside your account lobby during support hours. Our team responds to term-related questions and account disputes within one hour on average.

Email Support Send detailed term clarifications or policy disputes to [email protected]. Replies arrive within 24 hours on business days.

In-Account Messages Check your account notifications panel for policy updates and term notices. We post material changes there before they take effect.

SECURITY AND DATA

How We Protect Your Account Under These Terms

Account Verification

We confirm your identity through document upload and phone verification before your first withdrawal. This protects both your account and our payment partners — DANA, OVO, GoPay and QRIS all require proof of ownership.

Data Retention

Transaction records, account details and payment history are retained for the period required by Indonesian financial law. You can request a copy of your data through your account settings or by contacting support.

Cookie and Tracking Policy

We use cookies to keep you logged in and to track your session for security. You can review and manage cookie settings in your account preferences; blocking them may limit lobby access.

Deposit and Withdrawal Logs

Every transaction via DANA, OVO, GoPay or QRIS is logged with timestamp, amount and status. You can view the complete history in your wallet or request detailed statements from our support team.

Account Access Control

You control who can access your account through your password and optional two-factor authentication. If you forget your password, we verify your identity before sending a reset link to your registered email.

Policy Changes and Notices

When we update these terms, we notify you inside your account at least 14 days before changes take effect. Continuing to play after that period means you accept the new terms.

Your Terms & Conditions Questions Answered

If we detect a breach — such as using false identity documents, attempting to manipulate bonuses, or depositing from a restricted source — we may suspend your account pending review. We'll notify you in writing with the reason and any steps you can take to resolve it.

Withdrawals are available after your account is verified and your deposit has cleared. Deposits via DANA, OVO, GoPay or QRIS typically clear within one minute. Some play-through conditions may apply depending on the week's active promotions.

These terms apply to your account across all devices — mobile app, tablet and desktop lobby. Game availability and payment methods are the same whether you access laskar 138 via browser or our native app.

Account reviews typically complete within 5 business days. During that time, your funds remain in your wallet and you cannot withdraw. We'll update you every 48 hours on the review status via in-account notification.

We collect your name, phone number, email, date of birth, ID number and bank details for account setup and payment verification. This data is used only for account management, fraud prevention and compliance — never sold to third parties.

You can request account closure through your settings or by emailing [email protected]. We'll process closures within 7 days. Some records must be retained for law; you can request a data export before closure.

Account access depends on local law. Players logging in from Bandung, Medan and other Indonesian regions can access our full lobby. If you travel internationally, you may experience access limitations; contact support to confirm your region's eligibility.

Terms & Conditions That Shape Your laskar 138 Account

Contact Us About Your Terms or Account

How We Protect Your Account Under These Terms

Account Verification

Data Retention

Cookie and Tracking Policy

Deposit and Withdrawal Logs

Account Access Control

Policy Changes and Notices

Your Terms & Conditions Questions Answered

01 What happens if I breach the terms?

02 Can I withdraw funds immediately after depositing?

03 Do the terms apply differently to mobile and desktop?

04 How long can laskar 138 hold my account if under review?

05 What personal data do you collect under these terms?

06 Can I close my account and delete my data?

07 Are there restrictions on where I can play from?

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